GET IN TOUCH WITH US
FREQUENTLY ASKED QUESTIONS
Our Customer Support team can be reached via email at [email protected]. We aim to respond promptly within 24-48 hours.
Our Customer Support team operates from [mention working hours, e.g., Monday to Friday, 9:00 AM to 6:00 PM, local time]. Emails received outside these hours will be addressed during the next business day.
You can easily track your order by visiting our website's "Track Order" section. Enter your order number and email address to check the status and expected delivery date of your purchase.
For any order-related issues or product inquiries, please email our Customer Support team at [email protected]. We're here to assist you and resolve any concerns you may have.
Orders can be modified or canceled within 24 hours of purchase. Please contact our Customer Support team immediately for assistance with order changes or cancellations.
Yes, we do offer international shipping. Shipping fees and delivery times may vary based on the destination. For more information on international shipping, please refer to our Shipping Policy or contact our Customer Support team.
We value your feedback! Feel free to share your thoughts, suggestions, or feedback by emailing us at [email protected]. Your input helps us improve our products and services.
Yes, we stand behind the quality of our products. Each purchase from Beroin includes a limited warranty. Please refer to our Warranty Policy for detailed coverage and terms.
Absolutely! Stay updated on our latest offers, promotions, and new collections by subscribing to our newsletter. Sign up on our website to receive regular updates directly to your inbox.